EMS OPS HUB
INVESTOR GATEWAYOPEN APP ↗
AI Revenue IntelligenceHIPAA · SOC 2 Ready

Your EMS & NEMT System Is Losing Revenue.

Before you even submit the claim.

AI Revenue Intelligence That Detects Billing Risk Before Submission.

Every claim. Every mile. Every modifier. Verified.

One Intelligence Layer · All Trip Types

Run My Revenue Risk Analysis
Investor Gateway · Seed May 2026View Experience

Executive Revenue Deck

The full enterprise intelligence brief — opens in a new tab and saves to Downloads.

Download Deck
  • Opens in a new tab. If nothing opens, tap here to open the PDF.
  • Saves to your Downloads folder. On mobile, check Files → Downloads (iOS) or your Downloads app (Android).
Live Revenue Scanner
12,482 claims scanned today
  • Modifier gap detected
    Trip #4821 · BLS → ALS-2
    ● live
  • Claim risk score 92
    Pre-submission · clear
    ● live
  • PCS form expiring
    Patient · 3 days left
    ● live
Pre-submission audit · ACTIVEModifier engine · ONLINEPCS compliance scan · LIVEUnderpayment radar · STREAMINGDenial predictor · 47 signalsMileage validator · ACTIVEAFS rate engine · 2026 scheduleNarrative scoring · LIVEPre-submission audit · ACTIVEModifier engine · ONLINEPCS compliance scan · LIVEUnderpayment radar · STREAMINGDenial predictor · 47 signalsMileage validator · ACTIVEAFS rate engine · 2026 scheduleNarrative scoring · LIVE
@emsopshub
Explore the Platform4 Premium Modules

Step inside the intelligence layer.

Each module is a full operational system. Tap any card to enter its dedicated experience.

Revenue Recovery

Recover the money your billing company misses.

AI claim-risk scoring · denial prevention · reimbursement tracking.

Enter Module
AI PCR Autofill

Stop crews from drowning in paperwork.

OCR intake · NEMSIS-clean narratives · medical-necessity capture.

Enter Module
Autonomous Dispatch

Dispatch that runs itself when you can't.

Smart crew matching · GPS verification · fatigue & overtime guardrails.

Enter Module
Smart Billing

Keep the revenue your billing company takes.

Pre-submission validation · denial response · clean-claim automation.

Enter Module
The Hidden Revenue LeakPre-Submission Audit

The Revenue You're Not Seeing.

Private ambulance operators don't lose revenue because they lack volume.They lose it because billing risk is invisible before submission.

AI · 01 detecting
Underbilled Mileage
Mileage beyond loaded miles never captured.
AI · 02 detecting
Modifier Gaps
Missing origin, destination, or ALS modifiers.
AI · 03 detecting
Incorrect Level Classification
Bariatric or ALS-2 billed as routine BLS.
AI · 04 detecting
Uncaptured Waiting Time
On-scene, bedside, and facility delays that are never converted into billable time.
AI · 05 detecting
PCS Compliance Gaps
Missing, expired, or improperly documented PCS forms that delay or deny reimbursement.
AI · 06 detecting
Preventable Denials
Documentation weaknesses that surface only after the payer rejects the claim.
Your current system submits claims.
We audit every claim before it leaves your system.
Revenue Intelligence Engine

Every Claim. Every Risk. Detected Before Submission.

Active
CARD 01
Pre-Submission Risk Score
Every claim receives a 0–100 billing risk score before it leaves your system.
Active
CARD 02
Real-Time Gap Detection
Modifier gaps, documentation issues, and payer mismatches flagged instantly.
Active
CARD 03
Revenue Recovery Alerts
Identify underpayments and contract violations automatically.
Built For Hybrid Operators

Built for Modern EMS & NEMT Operators

911
LIVE COVERAGE
Interfacility
LIVE COVERAGE
Dialysis
LIVE COVERAGE
Hospital Discharges
LIVE COVERAGE
NEMT
LIVE COVERAGE
BLS / ALS Mixed Fleets
LIVE COVERAGE
911
LIVE COVERAGE
Interfacility
LIVE COVERAGE
Dialysis
LIVE COVERAGE
Hospital Discharges
LIVE COVERAGE
NEMT
LIVE COVERAGE
BLS / ALS Mixed Fleets
LIVE COVERAGE
Revenue IntelligenceLive Benchmarks

Live Revenue Intelligence Signals

live
+12%
Revenue Optimization Potential
live
-19%
Denial Reduction Opportunity
live
$220+
Average At-Risk Claim Value
live
32
Active Denial Predictors
live
71%
Preventable Risk Detection
The Founder · Vision · Leadership
Raafat AlHayek — Founder & CEO of EMS Ops Hub
Founder & CEO
Raafat AlHayek
Philadelphia, Pennsylvania

Engineered by
Raafat AlHayek

Founder & CEO·EMS Ops Hub·Founding Team · Stealth Stage
“EMS Ops Hub was not built to digitize medical transportation. It was built to redesign the intelligence layer behind it.”

After years working inside the healthcare and medical transport industry, Raafat witnessed the operational failures affecting every layer of EMS — from overwhelmed crews and outdated systems to silent revenue loss across insurance and healthcare organizations.

EMS Ops Hub was engineered as a next-generation command center: intelligent dispatch, AI-assisted workflows, compliance, billing intelligence, fleet visibility, and real-time operations — unified inside one connected ecosystem.

Mission

To build the intelligent operating system for the future of EMS, medical transportation, and healthcare operations — faster crews, smoother patient experiences, stronger operators, and cleaner systems for everyone connected to modern care.

Read the Founder Story
@raafit_elite@emsopshub
Operator VoicesVerified Clients

Trusted by EMS Operators Recovering Real Revenue.

Field-tested by leadership across private ambulance, NEMT, and interfacility operators.

"We recovered $47K in the first 30 days. Modifier gaps we'd been silently losing for years finally surfaced before claims went out."
Marcus Rivera
COO · Coastline Medical Transport
30-Day Revenue Audit · Limited

The 30-Day Revenue Audit.

Full platform access. Full operational revenue audit.
If it doesn't pay for itself within 30 days — we credit the difference.

SECURE FOUNDER RATE →
Security & ComplianceEncrypted

Enterprise-Grade Security & Compliance

HIPAA Compliant
VERIFIED
SOC 2 Ready
VERIFIED
Encrypted Infrastructure
VERIFIED
Secure Data Processing
VERIFIED
Signed BAA Available
VERIFIED
HIPAA Compliant
VERIFIED
SOC 2 Ready
VERIFIED
Encrypted Infrastructure
VERIFIED
Secure Data Processing
VERIFIED
Signed BAA Available
VERIFIED
Platform FeaturesOne Operating Surface

The full EMS operating system.

Dispatch, GPS, ePCR, billing intelligence, and crew operations — unified into one command surface engineered for U.S. EMS and NEMT operators.

Dispatch Optimization
AI-assisted assignment, ETA forecasting, and load balancing across BLS, ALS, and NEMT fleets.
GPS & Live Map
Real-time vehicle telemetry, geofenced events, and crew location intelligence.
ePCR Workflow
NEMSIS-aligned electronic patient care reports with structured narratives and signatures.
Revenue Intelligence
Pre-submission claim risk scoring, modifier gap detection, and underbilled mileage capture.
Crew Management
Scheduling, certifications, fatigue signals, and shift-end risk surfaced in one view.
Operational Intelligence
Live dashboards for trip status, denial trends, and transport coordination.
Healthcare Operations TechnologyU.S. Coverage

Built for the modern healthcare transport supply chain.

EMS Ops Hub powers private ambulance operators, hospital partners, NEMT brokers, and billing companies with a single coordinated technology layer across the U.S.

911
COVERED
Interfacility
COVERED
Dialysis
COVERED
Hospital Discharges
COVERED
NEMT
COVERED
BLS / ALS Mixed Fleets
COVERED
911
COVERED
Interfacility
COVERED
Dialysis
COVERED
Hospital Discharges
COVERED
NEMT
COVERED
BLS / ALS Mixed Fleets
COVERED
Market × TractionLive Platform

A $30B+ U.S. transport market — built, shipped, operating.

TAM
$30B+
U.S. transport spend
SAM
$8B
Ambulance & NEMT
SOM
$420M
Active replacements
STATUS
100%
Production ready
UPTIME
24/7
Operational target
MODULES
12+
Integrated surfaces
STACK
U.S.
Infra & hosting
Roadmap2025 — 2026

Where EMS Ops Hub is going next.

Q4 2025
Live
Platform GA
Dispatch, GPS, ePCR, billing intelligence in production.
Q1 2026
Revenue Intelligence
Denial prediction, modifier audit, payer reconciliation.
Q2 2026
Hospital Connectors
Direct discharge intake from hospital partners.
Q3 2026
Multi-Region Scale
Expanded U.S. coverage and enterprise tenancy.
FAQInvestor & Operator

Common questions.

Is EMS Ops Hub a registered U.S. company?+
Yes. EMS Ops Hub LLC is an officially Pennsylvania-registered LLC headquartered in Philadelphia, PA.
Is the platform live in production?+
Yes. Dispatch, GPS, ePCR, billing intelligence, and compliance modules are deployed and operational.
How do you handle protected health information (PHI)?+
HIPAA-aware workflow design with encrypted transport, encryption at rest, RBAC, audit logging, and BAA-ready operations.
Who is EMS Ops Hub built for?+
Private ambulance operators, NEMT brokers, hospital partners, and billing companies operating across the U.S.
How do investors and partners get in touch?+
Email admin@emsopshub.com or use the Book a Demo and Partner With Us sections above.
Registered U.S. CompanyPA Registered LLC

A Real U.S. Healthcare Technology Company.

EMS Ops Hub LLC is a Pennsylvania-registered healthcare operations and EMS workflow software company, headquartered in Philadelphia and operating across the United States.

Legal Entity
EMS Ops Hub LLC
Jurisdiction
Pennsylvania, U.S.
Registration
PA Registered LLC
Headquarters
Philadelphia, PA · United States
Business Email
admin@emsopshub.com
Operating Posture
HIPAA-Aware · U.S.-Based Infrastructure
Secure Infrastructure
HIPAA-Aware Workflow Design
U.S.-Based Company
Professional Operations Platform
About The Company

Healthcare operations software, engineered for EMS & NEMT.

EMS Ops Hub is a healthcare operations and EMS workflow software platform focused on dispatch optimization, PCR workflow, operational intelligence, crew management, and transport coordination. We build the connective tissue private ambulance and NEMT operators need to run safer, faster, and more profitable services.

Our platform unifies dispatch, GPS, ePCR, billing intelligence, and compliance into a single command surface — purpose-built for U.S. EMS operators and the modern healthcare transport supply chain.

Platform Features
Dispatch, GPS, ePCR, billing intelligence, crew operations.
Security & Compliance
HIPAA-aware design, encrypted infrastructure, BAA available.
Healthcare Operations Tech
Built for 911, IFT, dialysis, discharges, and NEMT.
U.S.-Based Company
Pennsylvania LLC · Philadelphia, PA headquarters.
Request a Demo

See EMS Ops Hub in action.

30-minute walkthrough of the dispatch, ePCR, and revenue intelligence stack — tailored to your fleet mix and call volume.

Follow@emsopshub
Partner With Us

Hospitals, payers & technology partners.

We partner with hospital systems, NEMT brokers, billing companies, and healthcare technology vendors to extend EMS Ops Hub across the U.S. transport ecosystem.

CONTACT PARTNERSHIPS →
Inside The PlatformLive Operational Data

One command center.
Every operational surface.

Dispatch, ePCR, fleet, crew, and revenue intelligence — unified into a single real-time operating layer for modern EMS and NEMT organizations.

Dispatch · Live
EMS Dispatch Analytics
147
Active
12.4m
Avg Resp
98.2%
SLA
Calls / Hour · 24h
ePCR · In Progress
PCR Workflow Management
Open Charts34
Awaiting Signature11
NEMSIS ValidationPassing
Avg Close Time6m 12s
Documentation Completion · 82%
Fleet · Real-Time
Fleet Visibility
Unit 412En route
Unit 207On scene
Unit 318Transport
Unit 105Posting
28
In Service
4
Maint
96%
Uptime
Workforce · Today
Crew Operations Dashboard
On-Shift Crews42
Certifications Current100%
Hours This Week1,684
Fatigue Risk Flags2
+34 active
Revenue · Last 30d
Billing & Revenue Intelligence
$284K
+12.4%
Recovered Revenue
Daily Recovery · 30d
Denial Rate
3.1%
Clean Claims
96.9%
Operations · Live
Real-Time Operational Metrics
Throughput
1,247
trips/wk
Cost / Trip
$184
per trip
On-Time
94.7%
arrivals
PCR Compliance
99.2%
complete
PricingTransparent · Annual Billing

Plans built for every stage of growth.

From single-fleet operators to multi-region transport networks. All plans include U.S. infrastructure, HIPAA-aware workflow design, and dedicated implementation support.

Starter
$1,490/ month

For emerging EMS & NEMT operators

  • Up to 10 active units
  • Dispatch + ePCR + GPS
  • NEMSIS-compliant exports
  • Email support · 1 business day
  • Standard onboarding
Most Popular
Professional
$3,890/ month

For growing transport operators

  • Up to 40 active units
  • Revenue intelligence + denial protection
  • Advanced fleet analytics
  • Priority support · 4 hour SLA
  • Dedicated implementation lead
  • API access
Enterprise
Custom

For multi-region operators & networks

  • Unlimited units & regions
  • BAA-ready operations
  • SSO / SAML, advanced RBAC
  • 24/7 priority support
  • Custom integrations & data residency
  • Executive QBRs

All plans include U.S.-based hosting · HIPAA-aware workflows · TLS 1.2+ · AES-256 at rest.

Engage

Three ways to work with us.

Enterprise

Request Enterprise Demo

Tailored walkthrough for multi-region operators, hospital systems, and transport networks.

Advisory

Schedule Consultation

30-minute strategy call with our operations team — revenue, compliance, or workflow audit.

Partnership

Partner With EMS Ops Hub

Hospital systems, NEMT brokers, billing companies, and healthcare technology vendors.

CONTACT PARTNERSHIPS →
Headquarters

Philadelphia,
Pennsylvania.

EMS Ops Hub LLC is a registered U.S. business operating from Philadelphia, PA — serving EMS operators, NEMT providers, and hospital partners nationwide.

Business Email
admin@emsopshub.com
Address
Philadelphia, PA · United States
Legal Entity
EMS Ops Hub LLC · Pennsylvania Registered
LinkedIn · Company Page

Follow EMS Ops Hub on LinkedIn

Operator updates, pilot milestones, NEMSIS & revenue-intelligence releases, and hiring signals — published to the EMS, NEMT, and healthcare infrastructure community.

  • Company Posture
  • Release Notes
  • Hiring & Pilots
Follow on LinkedInView Company Page
Latest from LinkedInLive Soon

Live LinkedIn post feed integration is wiring in. Until then, follow the company page for real-time updates.

Contact · EMS Ops Hub

Talk to operations — anytime.

24/7HIPAA-orientedSecure platformCompliance team
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