Refund Policy
Refund Policy
Effective: September 27, 2026 · EMS Ops Hub LLC
1. 30-day money-back guarantee
We offer a 30-day money-back guarantee. If you are not satisfied with your EMS Ops Hub subscription, you can request a full refund within 30 days of your order date — no questions asked.
2. How to request a refund
Refunds are processed by our payment provider and Merchant of Record, Paddle. To request a refund, visit paddle.net and look up your order, or contact us at admin@emsopshub.com and we will help you.
3. Cancellations
You may cancel your subscription at any time. After cancellation you keep access until the end of your current paid billing period, and you will not be charged again.
4. Paddle Buyer Terms
Refunds are also subject to Paddle’s Refund Policy and Buyer Terms. Your statutory consumer rights are not affected.