Company

Built like the infrastructure EMS deserves.

EMS Ops Hub is a Delaware C-Corporation building healthcare operations infrastructure for ambulance and NEMT operators. We're documenting the company posture publicly because operators, payers, and counsel need it before they can sign.
Legal entity
EMS Ops Hub, Inc.
Delaware C-Corp · 2026
Headquarters
Philadelphia, PA
Remote-first
EIN
On request
Provided to verified vendors / counsel
BAA
Available
Signed at pilot kickoff
Data residency
United States
us-east-1 primary
Insurance
In-binding
Cyber + E&O placements 2026

Security & compliance posture

Updated quarterly
HIPAA-aligned by design
BAAs with infrastructure subprocessors. PHI segregated in dedicated tables, RLS-enforced at the database boundary, audit logs on every read/write of patient data.
SOC 2 Type I roadmap
Targeting Type I attestation within 12 months of pilot launch. Drata/Vanta-grade controls already in place: access reviews, change management, vulnerability scanning, encrypted backups.
Encryption everywhere
TLS 1.2+ in transit. AES-256 at rest. Per-row RLS. Service-role keys never exposed to the client. Secrets rotated via vault.
Auditability
Immutable PHI change log. Decision ledger for AI surfaces. Quarterly access reviews. Customer-exportable audit trails.
Subprocessors
Supabase (Postgres + Auth + Storage), Cloudflare (edge), Mapbox (geocoding), OpenAI / Google (model providers — no PHI sent without redaction). Full list provided under NDA.
Operational continuity
Daily encrypted backups, point-in-time recovery to 7 days, documented incident response runbook, on-call rotation maintained by founding team during pilot.